• Collection Day: Early Tuesday Morning (bins out Monday night).

• Frequency: General rubbish is collected weekly, and recycling is collected fortnightly.

• Holidays: No collection on New Year's Day, Good Friday, and Christmas Day.

For Longer Stays:

• Guests staying more than 3 nights or through a collection day should note collection timings, especially if generating excess rubbish.

• Our team usually handles bin placement between arrivals, but long-term guests are asked to manage this as needed.

Bin Placement:

• Put bins out the night before collection day, close to the gutter, handles facing the house, and spaced 1m apart.

• Ensure correct items are in the bins, and do not overfill or place objects on top.

• Place smaller bins closer to the driver’s side for visibility.

Tips:

• Do not overfill or leave rubbish on the grounds; contact us if assistance is needed.

• Please recycle appropriately; refer to the Hepburn Shire recycling list for clarification.

• Dispose of nappies and sanitary items in bin bags before placing them in the bins.

Hepburn Bin Collection information

Remember – place recyclable material in loose, NOT in bags. All items should be free of food

YES

• Paper – including magazines and newspapers (not laminated paper)

• Cardboard – dry and clean (not waxed)

• Aerosol – empty

• Plastics – rigid plastic packaging only: 1PET, 2HDPE, 5PP.

• Glass bottles and jars – lids removed

• Food cans

• Soft drink cans and bottles

NOT RECYCLABLE IN HEPBURN

• Soft plastics – including plastic bags and packaging (take these to participating supermarkets as part of www.redcycle.net.au)

• Polystyrene

• Nappies

• Food and garden materials

• Plastic lids from milk and juice bottles (drop these at Council Customer Service hubs)

• Liquid paperboard – this includes milk/juice cartons, UHT, TetraPak, coffee cups

• Plastic toys

• Garden hose

• Waxed cardboard

• Shredded paper

• Black plastic items

YES

• Food scraps (please compost this or if in Clunes, use the lime-green lidded organics bin)

• Soft plastics, including plastic bags (you can recycle these through Redcycle at participating supermarkets)

• Broken ceramics and glass – wrapped in paper or plastic

• Nappies and baby wipes

• Polystyrene and foam

• Takeaway coffee cups.

NOT GENERAL RUBBISH IN HEPBURN

• Batteries

• Light globes

• Recyclable items such as glass, paper, cardboard.

also not for general rubbish, but we imagine you wont have the following anyway

• E-waste – including electrical items, appliances, TVs, computers, phones (small items can be dropped at Council hubs and libraries, larger items can be taken to the transfer stations)

• Building waste – such as bricks, concrete and rubble

• Asbestos

SSID: Escapesdawns

PASSWORD Escapesdawns *Case Sensitive

Location: Loungroom near TV

1. Verify Wi-Fi Password: Ensure the correct Wi-Fi password is entered, remembering it is case sensitive.

2. Check Router Status: Confirm the router is on and operating, indicated by the display lights. If not, ensure it’s plugged in and powered on.

3. Confirm Device Connection: Double-check the problematic device is connected to the right Wi-Fi network with the Wi-Fi setting enabled.

4. Reboot Router and Device: If necessary, restart both the router and the affected device to rectify any minor issues.

5. Optimize Location and Check for Interference: For a weak signal, position yourself closer to the router and ensure other electronic devices or appliances are at a distance to avoid interference.

6. Limit Device Connections: If the internet is lagging, disconnect devices not in use to avoid overwhelming the router.

Note: Wi-Fi is provided as a complimentary feature and is not factored into the guest tariff. Please be advised that we do not offer refunds or compensation for disruptions or issues with Wi-Fi connectivity.

• Reverse Cycle Aircon: Located in the kitchen.

• Gas Fireplace: For optimal warmth, leave bedroom doors open and bathroom doors closed for a toasty experience.

• Portable Heaters: Available in the bedrooms for added comfort.

• Electric Blankets: Installed for extra coziness.

• Reverse Cycle Aircon: Also located in the kitchen for cooling.

• Ceiling Fans in Bedrooms: Operate using the remote to control both the fan and bedroom lights. Ensure the light switch is on; if not, the fan may not work. Please use the remote to adjust the light and fan as needed. Do not adjust the counter-clockwise spin of the fans.

Note:

• Please do let us know if the remote batteries are low or flat so we can replace them promptly.

1. Pilot Light: Please, do not turn off the pilot light. (*call out fee may apply if guests need assistant after turning off)

2. Operating Instructions: For detailed operational steps, please refer to the printed instructions available in the lounge room.

3. Operation & Remote Control: Operate the fireplace using only the remote control; avoid using the controls on the unit itself.

• If the remote is not working, please call us immediately for assistance. Do not attempt to change the receiver batteries inside the unit yourself.

• Use the 'On' or 'Off' buttons on the remote to operate the fireplace.

• Use the 'Set' button to cycle through the available temperatures.

4. Power Connection: Ensure that the power to the fireplace remains plugged in and switched on at all times.

5. Convection Fan:

• The convection fan will activate automatically approximately 3 to 5 minutes after the heater has warmed up.

• The fan speed may take around 20-30 minutes to change and settle on the next setting, depending on the firebox and outside ambient temperatures.

6. Optimal Warmth: For a toasty experience, leave lounge and bedroom doors open and bathroom doors closed.

Please adhere strictly to these instructions to maintain the optimal functioning and safety of the fireplace.

Address

20 Duke Street, Daylesford VIC 3460

1. Start at Coles Daylesford, located at 32 Albert Street & Bridport Street, Daylesford VIC 3460.

2. Head east on Albert Street/Midland Hwy toward Vincent Street.

3. After approximately 400 meters take the third exist on the roundabout onto Vincent Millar Street.

4. Head south on Vincent St, passed the shops and through the round about

5. Vincent Street will change to King Street. Continue for approximately 200 meters past the BP, then turn right onto Duke Street.

6. Arrival: 20 Duke Street, Daylesford VIC 3460 will be on your right.

Please note It's always a good idea to double-check the route using a GPS device or online mapping service before starting your journey.

• Secure Lockbox at the property

• Use code provided to open the lock box & Retrieve the key

When? 30 minutes prior to check-in (usually 2:30pm)

How will I receive the code? Via your booking platform messenger or email.

If you have notifications turned on for the app, you may also get an SMS or Email notification when we send the message.

What If I cant find the code? Call Us

Open the black cover by sliding it down if its not already open

1. spin the numbers until the correct code is aligned to the middle row.

2. Press the open button down.

3. collect the keys from the box

If you have any trouble with the lockbox please don't hesitate to call.

Please return to the same lockbox on departure.

The properties WIFI code is available

• In your arrival message

• At the top of your Guest Portal link.
  
  We sent this in the first message to you after you made your booking and also in your Arrival Message

• In this Guest Guide under amenities > WIFI

• When? 30 minutes prior to check-in (usually 2:30pm)

  How will I receive the code? Via your booking platform messenger or email.

  If you have notifications turned on for the app, you may also get an SMS or Email notification when we send the message.

  What If I cant find the code? Call Us

• Location: At the front door, on the brick wall to the right of the door

• Which Lockbox: Bottom lock box (unless advised otherwise.)

Keys & Doors

• The Key will open the front door

• The screen does not lock or require a key to open

• The back door from the sunroom can be opened from the inside.

*there is a 4th lockbox on the side of the house however this is not for guest access

Parking: Park in the driveway in front of the house.

• Additional cars can park off street

• There is no parking available within the property boundary

EV charging is available at the following locations...
76 Vincent st Daylesford .35/Kwh
4 King st Daylesford ($30 flat rate)

($ last checked as of May 2023, please confirm directly with providers on arrival at charging station)

More info available  here https://www.plugshare.com/

Emergency Triple Zero (000)

VicEmergency Hotline 1800 226 226

Burn-off notification 1800 668 511

CFA Headquarters (03) 9262 8444

CFA (Country Fire Authority)

8 Lakeside Drive
Burwood East
VIC Australia 3151

INCIDENTS & WARNINGS https://emergency.vic.gov.au/

Where do I get information in an emergency?: https://emergency.vic.gov.au/prepare/#where-do-i-get-information-in-an-emergency

Emergency Apps/Resources

• VicEmergency App Store Download App

• VicEmergency Google Play Download App

• Auslan Resources - Deaf Emergency Info https://www.cfa.vic.gov.au/plan-prepare/deaf-emergency-info

• Vic Emergency Facebook https://www.facebook.com/vicemergency

• Vic Emergency Twitter https://twitter.com/vicemergency

Fire Danger Rating Forecast

Check the CFA (Country Fire Authority) 4 Day Fire Danger Rating Forecast for Hepburn and Daylesford in the Central Fire District

Australian Fire Danger Rating System

Frequently Asked Questions (FAQs)

Know your fire danger rating

A 'Neighbourhood Safer Place' (also known as a 'Bushfire Place of Last Resort' or NSP-BPLR) is a place of last resort when all other bushfire plans have failed.

• Hepburn Recreation Reserve
  (Laurie Sullivan Reserve) Netball Pavilion
  Corner Hepburn-Newstead Road (Main Road) and Twentieth Street, Hepburn 3461
  Entry from Twentieth Street 
  Get directions

• Eldon Street
  Eldon Street (between Molesworth Street and house number 19), Glenlyon 3461
   Get directions

• Central Business District Pavement Areas
  Bounded by Bridport, Albert & Camp Streets & Central Springs Road, Daylesford 3460
   Get directions

Emergency & Road Information

• Emergency Information: Refer to VicEmergency for critical updates during an emergency.

• Road Closures: Check real-time road closures online at the VicTraffic website or via the VicTraffic app, available for free download. Updates are also posted on Twitter.

• No Internet Access: Call VicRoads Traffic Management Centre at 13 11 70 for road information or to report road issues. They operate 24/7, year-round.

This information is sourced from Emergency Management Victoria in coordination with respective emergency service agencies.

Hepburn Shire updates their Facebook Page with Emergency Management messages and information view their Facebook page here

https://www.facebook.com/hepburncouncil

When

Every Sunday 8am to 1pm

Where

18 Raglan Street, Daylesford VIC 3370

What

Farmers produce, honey and vegetables, handmade items clothing and bric-a-brac..

Contact

www.daylesfordsundaymarket.com.au

When

4th Saturday of every month 9am to 1pm

Where

Daylesford Primary School
102 Vincent St
Daylesford VIC

What

Local Farmers produce

Contact

www.facebook.com/RotaryDaylesfordFarmersMarket

When

Third Saturday of the month 9am-1pm

Where

Creswick Neighbourhood Centre
Victoria Street, Creswick, VIC

What

H and made arts, crafts, jewellery, clothes, home grown fruit, vegetables, plants and other produce, gourmet take away food and great coffee; live music; kids entertainment

Contact

(03) 5345 2356

https://www.facebook.com/CreswickMarket/

When

Third Saturday of the month 9am-1pm

Where

Trentham Town Square
27 High Street
Trentham, VIC 3458

What

Dairy produce, honey, eggs, live poultry, preserves, potatoes, sourdough breads, olive products, fresh flowers and organic wines.

Contact

(03) 5424 1185
https://www.facebook.com/pages/Trentham-Farmers-Market

When

Second Saturday of the month
8:00am – 1pm

Where

St Paul’s Park
35 Piper Street, Kyneton

What

Farmers and food producers and unique & creative handmade items

Contact

[email protected]
https://www.facebook.com/kynetonFM

When

Third Saturday of the month 9am-1pm

Where

Glenlyon Shire Hall,
Daylesford-Malmsbury Rd
Glenlyon VIC 3461

What

Fresh produce, handmade crafts, vintage goods and coffee.

Contact

https://www.facebook.com/profile.php?id=100068303370833

• Black Tea, Herbal Tea, Coffee, Nespresso Compatible Coffee Pods, UHT Milk, Sugar
  *All canisters should be 3/4 to full on arrival, If something was missing or not sufficiently supplied please let us know and we will do our best to provide them as soon as possible

• Salt, Pepper, Cooking Oil

• Shower Gel, Liquid Hand Soap, Toilet Paper

• Dish cloth, Sponge, Spray/Wipe, Dish Liquid

• Kitchen Roll, Foil, Baking Paper & Cling Wrap, Bin Bags

• Bug Spray, Mossie Coils

- Should you run out or need additional supplies items can be purchased from Coles.

• Cleaning utility items - mop, bucket & broom

• For properties with a BBQ - BBQ Cleaning wipes/BBQ Cleaner

• For properties with a fireplace - Firewood Starter kit: Firewood logs, kindling, starters and newspapers.

• Bed Linen - (triple sheet system), Pillows, Duvet, extras Blankets/Throws,

• Towels Bath towels, floor mat, face washer, hand towels

• Kitchen Tea Towel

Spare batteries, light bulbs and a torch is located in the bottom kitchen draw (please message us if spares are used so we can replace them)

• Coles Online Click and Collect and delivery is available https://www.coles.com.au/

• MenuLog/UberEats/DoorDash do not currently have restaurants available in our area, however there are some home delivery options available and the local taxi service can be called for food pickup and delivery too!

• Taxi Service:

  • Provider: Black and White Taxi, contactable at 13 CABS.

  • Availability: The local taxi service is reliable, but it's advised to book in advance especially during peak times such as holidays and weekends.

  • Recommendation: For evening outings after 5/6pm during weekends or school holidays or for appointments, please pre-book to avoid delays as taxis are limited in the Daylesford and Creswick area.

    If local taxis are occupied, drivers might need to come from Ballarat which can take approximately 40-60 minutes.

  Rideshare Services:

  • Availability: Services like Uber, Didi, and Ola do not have regular drivers in the area

• Download Streaming Apps: Guests can download their preferred streaming apps directly onto the TV.

• How to download and install new apps to your TCL Android TV

  1. Start from the Home Screen: On your Android TV, go to the Home screen.

  2. Navigate to Apps Section: Locate and select “Apps.”

  3. Access More Apps or Games: Choose “Get more apps” or “Get more games.” This action will redirect you to the Google PlayStore.

  4. Browse or Search: Look through the available apps and games, or use the search feature to find specific ones.

  5. Install Selection: Once you find an app or game, if it's free, select “Install” to download it.

  6. Open the App or Game: After the download is successful, you'll see the options to “Open.” Select “Open” to launch your new app or game immediately.
     

• Connect Your Account: Easily connect your streaming accounts, like Netflix, by following the on-screen instructions within the app.

• Weak Signals: If the TV struggles to pick up channels due to weak signals, especially during adverse weather, consider using alternative sources.

• App Alternatives: Use on-demand channel apps like ABC iView, SBS On Demand, 10Play, and Nine Now by logging in directly on the TV or through your device

• Connect to WiFi: Ensure your device and the TV are on the same WiFi network. Preferably connect to the network ending in 2G, avoiding the one ending in 5G.

• Casting: After logging in to the app on your device, use the Chromecast function to cast directly to the TV.

• Live Stream: Explore live streams available on YouTube or other platforms when the signal is weak.

• TCL Live TV & Netflix: The TCL live TV channels and Youtube offer alternative entertainment options if needed.

• Network Consistency: Both your device and the TV must be on the same WiFi network for casting and logging in.

• Check TV to WiFi Connection:

  1. Verify WiFi: Ensure the TV is connected to WiFi. If streaming isn't functioning, check the WiFi signal on your mobile device.

  2. Modem Check: If there's no WiFi, ensure the modem hasn't been accidentally unplugged.

  3. WiFi Assistance: Refer to the "WIFI" section in the manual for troubleshooting steps and further guidance.

• Reconnect TV to internet

  1. Press Home Button: Use TCL TV remote to press the Home button and access the TV homepage.

  2. Access Settings: Press the Settings (gear) button on the remote control. Press OK to open the Settings menu.

  3. Navigate to Network & Internet: Scroll to select “Network & Internet” and press OK to access the submenu. Ensure the Wi-Fi option is enabled.

  4. Select Network: From the list of Available Networks, scroll to select your network and press OK.

  5. Enter Password: Highlight the password field. Use the onscreen keyboard to enter your Wi-Fi password. Remember, the password is case sensitive.

  6. Check Connection Status: Once connected successfully, the Wi-Fi and Internet Connection status will display as “Connected.”

  Ensure your TV is within range of your Wi-Fi router to maintain a stable connection. If you experience any issues, verify the Wi-Fi password and try again.

  
  

Before Departure Checklist:

1. Clean Up: Wash used dishes and dispose of rubbish in the bins.

2. Secure the Property: Ensure all windows and doors are closed and locked.

3. Turn Off Appliances: Switch off lights, air-conditioning/heaters, electric blankets, and other electronics.

4. Personal Belongings: Double-check to ensure you have all your belongings. Items left behind cannot be stored.

5. Key Return: Place the key back in the lock box and secure it (refer to check-in instructions for the lockbox code).

6. Timely Departure: Be prepared to leave at or before the checkout time.

5-Star Guest Checkout Suggestions:

1. Home Condition: Leave the property in the same condition as upon arrival.

2. Furniture: Please return furniture or items to their original places.

3. Food Storage: Empty the fridge and freezer, ensuring you take all of your food.

4. Helpful Notes for Future Benefits: We appreciate the small gestures which can allow us to offer perks like early check-ins and late checkouts:

   • Dispose of any smelly or leftover food scraps in the council bins.

   • Notify us if the council bins are full. Please avoid overfilling them.

   • There's no need to strip beds, but if any linen is heavily soiled or wet, kindly hang or separate them.

   • In case of any damages or breakages, please let us know. This helps us prepare for the next guest. Don't fret over accidents; they happen, and most incidents are often covered by Airbnb or our insurance.

• Contact Us: Please reach out a day before your departure if you wish to extend your stay or checkout time. Call Vanessa at 0416141584 to confirm availability as we may have incoming guests or cleaning schedules to consider.

• Discounts & Offers: Potential discounted extra nights or late checkouts may be available. Rebookings can use code HIFIVE for a 5% discount online.

• Booking Options: While online bookings usually require a 2-night minimum, single-night stays can be manually arranged over the phone.

• Payment: We accept major Australian debit and credit cards. Inquire about our low $50 deposit and "pay in 4 your way" options when booking via phone.

• Repeat Guests: Always receive 5% off standard direct rates and ask about special deals for extended stays.

For availability, questions, or direct bookings, prefer a conversation? Call Vanessa at 0416141584.

Would you mind taking a moment to also leave us a Google review? Your feedback is valuable to us and helps us improve our services. We greatly appreciate your support!

When leaving us a review please be aware of the judgement that the stars may bare.  Airbnb ratings are different from the usual hotel ratings. 

Airbnb Can delist and cancel bookings for listings that fall below 4.3, and we lose our Superhost status if we fall below a 4.8 - We have put together this rather cheeky star guide to give you an understanding of what the stars mean to us... 

We always strive to our guests a 5 star experience.  - Please let us know of any issues you may have during your stay.

For local weather in Daylesford, Melbourne Radar Loop Map on the Bureau of Meteorology's official website. Check http://bom.gov.au/vic/warnings for the latest Weather Report and warnings.

For specific network coverage in the area, refer to your provider's coverage map:

• TELSTRA

• OPTUS

• VODAFONE

To check the coverage:

1. Follow the respective link above according to your provider.

2. Enter the property or location address into the search bar.

3. Select the signal type (3G, 4G, 5G) if available.

Please note, for accessing 5G networks, your device needs to be 5G compatible. Use these links for hotspot or data backup options while away from the property.