Cancellations Policy 

Brindabella, Rosella, Eaglemont

50% Deposit Due when Booking
50% Balance Due 30 Days before arrival
100% of paid prepayments refundable when cancelled 31 days before arrival or earlier.50% of paid prepayments refundable when cancelled 14 days before arrival or earlier.0% refundable if cancelled after.

Aveley, Cara, Dawn

50% Deposit Due when Booking
50% Balance Due 14 Days before arrival
100% of paid prepayments refundable when cancelled 15 days before arrival or earlier.25% of paid prepayments refundable when cancelled 7 days before arrival or earlier.0% refundable if cancelled after.

Our Properties have the following Airbnb cancellation policies available to them depending on which property they booked and when the booking was placed. - please check the details of your booking.

Non-refundable - Non refundable/Date Changes not possible.
Moderate - Full refund 5 days prior to arrival
Firm - Full refund for cancellations up to 30 days before check-in. If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, 50% refund up to 7 days before check-in. No refund after that.

Our Properties have the following VRBO cancellation policies available to them depending on which property they booked and when the booking was placed. - please check the details of your booking.
Moderate  - Bookings canceled at least 30 days before the start of the stay will receive a full refund. Bookings canceled at least 14 days before the start of the stay will receive a 50% refund.
Relaxed - Bookings canceled at least 14 days before the start of the stay will receive a full refund. Bookings canceled at least 7 days before the start of the stay will receive a 50% refund.

Cancellations must be made by 11:59 pm in the property’s timezone on the chosen day.
As the host, we have the ability to override the cancellation policy and refund an amount. As a VRBO  booking fee may be charged on any amount not refunded, this will be accounted for in the refunded amount.  The cancellation policy supersedes any information in the rental agreement.
We can not discount or waive the VRBO  service fee. If the reservation is within the window for a 100% refund per the property's cancellation policy, the service fee will automatically be refunded when the cancellation is confirmed.

Our Properties have the following Airbnb cancellation policies available to them depending on which property they booked and when the booking was placed. - please check the details of your booking.

Non-refundable - Non refundable/Date Changes not possible.
Moderate - Full refund 5 days prior to arrival
Firm - Full refund for cancellations up to 30 days before check-in. If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, 50% refund up to 7 days before check-in. No refund after that.